Terms & Condtions

Last Updated: 16/02/2025

Welcome to Label Swatti Narula. By accessing or using our website and purchasing from us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with these terms, please refrain from using our website.

1. General

This website is owned and operated by Label Swatti Narula.
We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice.
Continued use of the website after changes constitutes your acceptance of the revised terms.

2. Product Information

We make every effort to ensure that product descriptions, images, and pricing are accurate.

However:

Slight color variations may occur due to screen settings and lighting during photography.
Minor variations in fabric texture, embroidery, or detailing may occur due to handcrafted processes and should not be considered defects.

3. Pricing & Payments

All prices are listed in INR unless otherwise specified.
Prices are subject to change without prior notice.
Payments are processed securely through third-party payment gateways.
We do not store your debit/credit card details.

4. Order Confirmation & Cancellation

Once an order is placed, you will receive an order confirmation via email or message.
Label Swatti Narula reserves the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.
In case of cancellation initiated by us, you will be notified accordingly.

5. Shipping & Delivery

Shipping timelines are mentioned in our Shipping Policy.
We are not responsible for delays caused by courier services, customs clearance, natural events, or other circumstances beyond our control.

6. Returns & Exchanges

Return and exchange policies are governed separately as mentioned on the website.
Customers are requested to read the Return & Exchange Policy carefully before making a purchase.

7. Intellectual Property

All content on this website — including logos, images, designs, text, graphics, and branding — is the exclusive property of Label Swatti Narula.

Unauthorized use, copying, reproduction, or distribution of any content is strictly prohibited.

8. User Conduct

By using this website, you agree:

Not to misuse or attempt to disrupt the website
Not to engage in fraudulent activities
Not to post or transmit unlawful, harmful, or misleading information

9. Limitation of Liability

Label Swatti Narula shall not be held liable for:

Indirect or consequential damages arising from the use of our website
Delays in delivery beyond our control
Minor variations in handcrafted products

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.